Privacy Policy

Hampshire County Council collects information about you for in order to enable us to provide you with services. The information to be collected is:

• First name
• Last name
• Organisation name
• Work email address
• Work telephone number

We will use the information in the following ways:

• To help us verify your identity and eligibility for services.
• To tell you about the Growth Hub services and provide services appropriate to you, for example highlighting additional help or services available to you.
• For insight purposes to allow us to analyse patterns and trends of service usage.
• To help investigate any concerns or complaints you have may have about the services you receive.
• We may also ask for feedback on how we are performing, or ask for your views on services which you have been using.

The legal basis for our use of this information is Performance of a Public Interest task.

We may share your information with third-party processors in order to provide a service to you; the Growth Hub service uses Umi Commercial Limited.

We will keep your personal information for 3 years from the date of contact in line with the County Council’s retention schedule. These records include name and address and any information shared as part of the enquiry.

The above information is the specific privacy notice for this service. For more information about your rights in relation to your personal data, see the County Council’s general privacy notice.

You have some legal rights in respect of the personal information we collect from you. Please see our website Data Protection page for further details You can contact the County Council’s Data Protection Officer at data.protection@hants.gov.uk .

You can contact the Growth Hub at Growth.Hub@hants.gov.uk .

If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to the Information Commissioner’s Office at https://ico.org.uk/concerns/